AI for 3PLs
The most powerful AIteammate for supply chain.
Rilix AI handles your 3PL team's manual work around the clock, so your best people can focus on serving your customers.
The 3PL back-office problem
Right now, your 3PL ops team is answering the same questions on repeat.
Where's my order. Did you receive my ASN. My inventory count doesn't match. Reschedule my dock appointment. Every single day.
That's not where your best people should be spending their day.
Your customers need them doing more.
This is what we fix.
AI agents take care of the manual work
Order ingestion. Order tracking. ASN processing. Appointment scheduling. And every other manual workflow your team handles on repeat. Taken care of automatically by AI, around the clock.
Your team starts serving customers
CSRs go from fielding 50 random questions a day to handling 5 exceptions that actually need judgment. They stop reacting to every email. They start getting ahead of what customers need next.
The data starts talking
Once Rilix is connected across your WMS, TMS, and ERP, insights surface every day that no one had time to notice. Which customers are actually profitable after exception costs. Which accounts need attention before they tell you. What you should bring to your next customer conversation.
See the difference
Today · 8 to 12 minutes per question
Email comes in
CSR reads it
Opens WMS
Looks up order
Checks TMS
Types reply
Sends
With Rilix · seconds
Email comes in
Rilix AI handles it
Reply sent
What Rilix AI handles for your team
We start with the workflow where your team spends the most time. You're live in weeks, not months.
Insights your 3PL operation
has been missing.
Once the agents are connected across your WMS, TMS, and ERP, insights start surfacing every day that no one had time to notice.
Which customers look profitable but are underwater after exception costs. Which accounts need attention before they tell you. What you should bring to your next customer conversation instead of the same scorecard.
These insights don't show up once a quarter in a report. They surface every day, so your team can act on them while they still matter. That's the difference between a vendor and the partner your customers don't want to replace.
Customer profitability, real numbers
Customer X pays $15/pallet but their orders consistently miss ASNs, require 4x receiving labor, and generate 10 support emails a week. After exception costs, they're underwater.
Conversations you should be having
Customer Y's inbound error rate jumped 40% in 6 weeks. That's not a support ticket. That's a conversation about their supply chain your team can lead.
Carrier reliability by lane
Carrier Z is consistently 1.8 days slower on the Chicago–Newark lane. One shipment you'd never notice. At scale it's a pattern.
Churn risk before the RFP
Order frequency dropping. Support tickets rising. On-time delivery slipping. Any one signal is noise. Together they're a churn predictor.
Frequently asked questions
Ready to give your team
their time back?
30 minutes. We'll look at your operation and show you how to free up your team's time.
Works on top of your existing WMS and TMS. No rip and replace.