Seen us at Modex? Here's the full story.
Your ops team is drowning in the day-to-day.
They should be the reason your customers never send out another RFP.
Meet Marty, your AI CSR. He takes the repetitive work off your team's plate — so they stop fighting fires and start being the people your customers actually rely on.
The problem every supply chain operator knows
Buried in repeat questions
CSRs spend 50–70% of their day on the same requests. Where's my order. Did you receive my ASN. My inventory count doesn't match. Reschedule my dock appointment. Every single day.
Disconnected systems, invisible value
Your WMS, TMS, YMS, and ERP each hold data your customers never see. Your team spends their time hunting across portals instead of acting on what the data is telling them.
Your best people never get to the real work
The conversations that build relationships, the exceptions caught before they become problems, the insight that keeps a customer from going to market — that work never happens because the inbox never empties.
How Marty works
Step 1
Marty handles the day-to-day
Order ingestion, order tracking, ASN processing, inventory inquiries, appointment scheduling, carrier coordination, invoice auditing. Handled automatically, 24/7 — without touching your existing WMS, TMS, or YMS setup.
Step 2
Your team starts serving customers
Instead of fielding 50 random questions a day, your CSRs handle the exceptions that actually need judgment. They stop reacting to every email and start getting ahead of what customers need next.
The unlock
Your team shows up with answers before customers ask
Once connected across your systems, Marty surfaces what no one had time to notice. Which customers look profitable but are underwater after exception costs. Which accounts need attention before they tell you. What to bring to your next customer conversation instead of the same scorecard.
What partners tell us
60 days
to measurable outcomes from first workflow
3–5×
more accounts handled per CSR
Day 1
agents start learning your specific operation
No rip
works on top of your existing WMS, TMS, and YMS
How many questions does your ops team answer every day?
30 minutes. We'll look at your operation and show you what your team could be doing with that time back.